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P R O D U C T U P D A T E S - TAPIT WEB REPORTS

TAPIT WEB REPORTS - version 4.2.0.12.tx (TAPIT EX MULTI-USER required)

To use Tapit Web Reports version 4.2.0.12.tx you need to have TAPIT EX Multi-User installed and working

This version is an update to Tapit Web Reports versions prior to 4.2.0.12.tx, distributed with Replay TX call recording software.

Following issues have been corrected:

Emailing with authentication issue has been resolved.
User with limited permissions, in case there is only one client entered into TAPIT, has an option to select ALL from Client list.
This option was missing prior to version 4.2.0.12.tx but only in case of user with limited permissions and only one client entered into TAPIT.
Phone Number column is displayed correctly on the extension detail reports printed to file (ver 4.1.9.75).
Versions 4.1.7 and 4.1.7.1 distributed with 4.1.7 TAPIT CD
In case there was only one client in TAPIT - the reports would run only for this client.

Download Instructions - Tapit Web Reports ver. 4.2.0.12.tx

Upgrading:

If you have a version prior to Tapit Web Reports 4.1.5.0 (versions prior 4.1.5.0 were distributed on TAPIT EX CDs 4.1.4 and ealier) installed on your computer, uninstall it using the Start/Tapit Web Reports/Uninstall Tapit Reports option prior to a new Tapit Web Reports installation.

If you are upgrading 4.1.5.0 or later version (TAPIT EX CD 4.1.5 and later) of Tapit Web Reports You can simply run new installation without uninstalling. Old files will be updated. However, if want to uninstall and are using the permissions feature then YOU HAVE TO BACK-UP the permissions database first. If you neglect to do this, uninstalling will delete your permission settings - for more information on installation see Readme file, the Upgrading TAPIT Web Reports ver. 4.1.5 and higher topic of the Upgrading TAPIT Web Reports section.

TAPIT_WEB_420_11.exe is a self-extracting file. It contains Tapit Web Reports installation files.
Download TAPIT_WEB_420_11.exe file using the link below.
Save TAPIT_WEB_420_11.exe to the disk on your computer.
Open the folder where TAPIT_WEB_420_11.exe resides and double-click on it to open the self-extractor screen.
Enter the appropriate path to unzip. Click on Unzip.
Go to the folder where unziped files reside. Open and print the Readme file (this file is provided in text, Acrobat Reader and Microsoft Word formats) or click here to open the Readme file in Acrobat Reader format.
Double click on TapitReps.EXE file. The installation screen appears.
Follow installation instructions from the Readme file.

Note:
The Internet Information Services (IIS) permissions have to be set properly.
You will be asked to provide the user account information during installation. This account will be used by IIS to run Tapit Web Reports and access Replay voice files it needs Full Control permissions to the local TapitWeb folder (where Tapit Web Reports have been installed) and its subfolders as well as TAPIT database folder and the folder where Replay Files are stored by Replay Server.

During the first time installation an IIS virtual folder "ReplayFiles" is created on the computer where Replay Files (voice files from Replay Boxes) are stored. By default this is the same computer Web Reports is installed. If you did not change the default settings and upgraded your version of Tapit Web Reports for Replay TX then you need to make sure that ReplayFiles virtual folder exists and is a subfolder of TapitReps virtual folder in IIS. The IIS ReplayFiles virtual folder points to the physical folder where voice files from Replay Boxes are stored and it is used by Web Reports to play recordings. If this folder does not exist Web Reports will not be able to play phone conversations. In case you had upgraded Tapit Web Reports and afterwards determined that the virtual folder does not exist you need to recreate it. You can do this by following instructions from the TapitWebReadme.pdf file, "Replay Web Player" chapter, section "Creating ReplayFiles Virtual Folder In IIS".

Download TAPIT_WEB_420_11.exe - Tapit Web Reports update.

Support Files (System.zip):

Download and install 'Support Files' only if prompted by the Tapit Web Reports Installation program.

mdac_typ.exe - Microsoft Data Access Components (http://www.microsoft.com/data/)
MDAC 2.7 SP1 (2.71.9040.2), May 2003
Jet40SP3_Comp.exe ( install after for MDAC 2.6 ) - MS Jet Service Pack 3
scr55en.exe - Windows Script 5.5 (5.0.2919.6304) (http://msdn.microsoft.com/scripting/) to be used with Windows NT
scripten.exe - to be used with Windows 2000
Msvbvm60.dll (to install run file Msvbvm60.inf) - MS Visual Basic Virtual Machine 6.0 Service Pack 5

Download System.zip

Support Documents (Acrobat Reader format):

Readme
Tapit Web Reports requirements and troubleshooting information