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R O D U C T U P D A T E S - TAPIT
WEB REPORTS
TAPIT WEB REPORTS
- version 4.2.0.26.tx (TAPIT EX MULTI-USER
required) |
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To use Tapit Web Reports version 4.2.0.26.tx
you need to have TAPIT EX Multi-User installed
and working
This version is an update to Tapit Web
Reports versions prior to 4.2.0.26.tx,
distributed with Replay TX call
recording software.
New Features:
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- Users are able to download voice files to their PC.
Following issues
have been corrected:
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- Issue with downloading voice files larger than 4MB has been resolved.
- Emailing with authentication issue
has been resolved.
- User with limited permissions, in
case there is only one client entered
into TAPIT, has an option to select
ALL from Client list.
This option was missing prior to version
4.2.0.12.tx but only in case of user
with limited permissions and only one
client entered into TAPIT.
- Phone Number column is displayed correctly
on the extension detail reports printed
to file (ver 4.1.9.75).
- Versions 4.1.7 and 4.1.7.1 distributed
with 4.1.7 TAPIT CD
In case there was only one client in
TAPIT - the reports would run only for
this client.
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| Download
Instructions - Tapit Web Reports ver. 4.2.0.26.tx
Upgrading:
If you have
a version prior to Tapit Web Reports
4.1.5.0 (versions prior 4.1.5.0 were distributed
on TAPIT EX CDs 4.1.4 and ealier) installed
on your computer, uninstall it using the
Start/Tapit Web Reports/Uninstall Tapit
Reports option prior to a new Tapit
Web Reports installation.
If you are upgrading 4.1.5.0 or later
version (TAPIT EX CD 4.1.5 and later)
of Tapit Web Reports You can simply run
new installation without uninstalling. Old
files will be updated. However, if want
to uninstall and are using the permissions
feature then YOU HAVE TO BACK-UP the permissions
database first. If you neglect to do
this, uninstalling will delete your permission
settings - for more information on installation
see Readme
file, the Upgrading TAPIT Web Reports
ver. 4.1.5 and higher topic of the Upgrading
TAPIT Web Reports section.
- TAPIT_WEB_420_26_TX.exe is a self-extracting
file. It contains Tapit Web Reports installation
files.
- Download TAPIT_WEB_420_26_TX.exe file using
the link below.
Save TAPIT_WEB_420_26_TX.exe to the disk
on your computer.
- Open the folder where TAPIT_WEB_420_26_TX.exe
resides and double-click on it to open
the self-extractor screen.
- Enter the appropriate path to unzip.
Click on Unzip.
- Go to the folder where unziped files
reside. Open and print the Readme file
(this file is provided in text, Acrobat
Reader and Microsoft Word formats) or
click here
to open the Readme file in Acrobat Reader
format.
- Double click on TapitReps.EXE file.
The installation screen appears.
- Follow installation instructions from
the Readme file.
Note:
The Internet Information Services (IIS) permissions have to be set
properly.
You will be asked to provide the
user account information during installation. This account will
be used by IIS to run Tapit Web Reports and access Replay voice files it
needs Full Control permissions to the local TapitWeb folder
(where Tapit Web Reports have been installed) and its
subfolders as well as TAPIT database folder and the folder where Replay Files are stored by Replay Server.
During the first time installation an IIS virtual folder "ReplayFiles" is created on the computer where Replay Files
(voice files from Replay Boxes) are stored. By default this is the same computer Web Reports is installed.
If you did not change the default settings and upgraded your version of Tapit Web Reports for Replay TX then you need to make sure that
ReplayFiles virtual folder exists and is a subfolder of TapitReps virtual folder in IIS.
The IIS ReplayFiles virtual folder points to the physical folder where voice files from Replay Boxes are stored and it is used by Web Reports to play recordings.
If this folder does not exist Web Reports will not be able to play phone conversations.
In case you had upgraded Tapit Web Reports and afterwards determined that the virtual folder does not exist you need to recreate it.
You can do this by following instructions from the TapitWebReadme.pdf file,
"Replay Web Player" chapter, section "Creating ReplayFiles Virtual Folder In IIS".
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| Download
TAPIT_WEB_420_26_TX.exe - Tapit Web Reports update. |
| Support
Files (System.zip):
Download and install
'Support Files' only if prompted by the
Tapit Web Reports Installation program.
- mdac_typ.exe - Microsoft Data Access
Components (http://www.microsoft.com/data/)
MDAC 2.7 SP1 (2.71.9040.2), May 2003
- Jet40SP3_Comp.exe ( install after for
MDAC 2.6 ) - MS Jet Service Pack 3
- scr55en.exe - Windows Script 5.5 (5.0.2919.6304)
(http://msdn.microsoft.com/scripting/)
to be used with Windows NT
- scripten.exe - to be used with Windows
2000
- Msvbvm60.dll (to install run file Msvbvm60.inf)
- MS Visual Basic Virtual Machine 6.0
Service Pack 5
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| Support Documents
(Acrobat Reader format):
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