Home Page
Products
Technical Support
News Clips
Brochures
Frequently Asked Questions
Manuals
Register
Contact Us

HELP DOCUMENTS

These documents may help with various aspects of 
installing, maintaining and operating Trisys, Inc. software.
All files are in Adobe PDF format.

Get Acrobat Reader

Before Install 8kb


TAPIT

Tapit EX Installation and Upgrade Instructions 313kb

Tapit Manuals

Import Guide for Tapit EX 10kb - to import data manualy

Tapit Import Utility
Download Tapit Import installation program to import data from a comma delimited (CSV) file to either Client or User tables in the TAPIT database.
NOTE: Tapit Import 1.1.0 allows for import of Departments.
To learn more about Tapit Import click here to open the UserManual.pdf file.

Import Guide for Tapit 2000 10kb

Tapit EX working with AVAYA IP Office 7kb

Mitel Format Selection Guide 39k (self extracting zip file)


TAPIT Web Reports

Tapit Web Reports readme file 287kb

Tapit Web Reports requirements and troubleshooting information 19kb

Tapit Web Reports diorama: How Tapit Web Reports Work? 24kb

Tapit Web Reports diorama: Workflow 13kb


CDR Loader

CDR Loader readme file 10kb

TAPIT CDR Loader Start-Up file for 3COM NBX 98kb

TALITY CDR Loader Start-Up file for 3COM NBX 100kb

TAPIT CDR Loader Start-Up file for Altigen 128kb

TALITY CDR Loader Start-Up file for Altigen 111kb

TAPIT CDR Loader Start-Up file for Avaya Office IP 93kb

TALITY CDR Loader Start-Up file for Avaya Office IP 98kb

TAPIT CDR Loader Start-Up file for Cisco 120kb

TALITY CDR Loader Start-Up file for Cisco 102kb


Remote Manager

Remote Manager Manual 471kb

Remote Manager diorama
Scenario:Remote Manager uses Buffer Boxes via Modem
14kb

Remote Manager diorama
Scenario:Remote Manager uses Buffer Boxes via LAN/WAN
14kb

Remote Manager diorama
Scenario:Remote Manager uses Remote Client via LAN/WAN
23kb


SMDR Monitor

To run SMDR Monitor as a service use our SMDR Monitor Service Utility

SMDR Monitor Service Utility - MonSvcSetup.exe is a self-extracting file. It contains TapitMonSvc.msi file which allows you to run SMDR Monitor as a service on Windows 2000/2003/and XP Professional PCs. This utility requires an SMDR Monitor version 4.0.7.4 or newer. The version of your Monitor can be determined by selecting the About menu on the SMDR Monitor. If needed, click here to download the newest version of SMDR Monitor. To install, please follow installation instructions in the Readme file.

or, alternatively, follow the instructions below on how to setup Monitor as a service using Microsoft Resource Kit

Running Monitor as Service 72kb


TALITY

Tality Manual 479kb


INSIGHT

Insight Manual 1,030kb

Copyright 2005 Trisys, Inc. All Rights Reserved.