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HELP DOCUMENTS
These documents may help with various aspects of
installing, maintaining and operating Trisys, Inc. software.
All files are in Adobe PDF format.
Before Install 8kb
TAPIT
Tapit EX Installation and Upgrade
Instructions 313kb
Tapit Manuals
Import Guide for Tapit EX
10kb - to import data manualy
Tapit Import Utility
Download Tapit Import installation program to import data from a comma
delimited (CSV) file to either Client or User tables in the TAPIT database.
NOTE: Tapit Import 1.1.0 allows for import of Departments.
To learn more about Tapit Import click
here to open the UserManual.pdf file.
Import Guide for Tapit
2000 10kb
Tapit EX working
with AVAYA IP Office 7kb
Mitel Format Selection Guide 39k (self
extracting zip file)
TAPIT Web Reports
Tapit Web Reports
readme file 287kb
Tapit Web Reports requirements
and troubleshooting information 19kb
Tapit Web
Reports diorama: How Tapit Web Reports Work? 24kb
Tapit Web
Reports diorama: Workflow 13kb
CDR Loader
CDR Loader readme file
10kb
TAPIT CDR Loader Start-Up file for
3COM NBX 98kb
TALITY CDR
Loader Start-Up file for 3COM NBX
100kb
TAPIT CDR Loader Start-Up file
for Altigen
128kb
TALITY CDR Loader Start-Up
file for Altigen
111kb
TAPIT CDR Loader Start-Up file for
Avaya Office IP
93kb
TALITY CDR Loader Start-Up
file for Avaya Office IP
98kb TAPIT CDR Loader
Start-Up file for Cisco
120kb TALITY CDR
Loader Start-Up file for Cisco 102kb
Remote Manager
Remote Manager Manual 471kb
Remote
Manager diorama
Scenario:Remote Manager uses Buffer Boxes via Modem 14kb
Remote
Manager diorama
Scenario:Remote Manager uses Buffer Boxes via LAN/WAN 14kb
Remote
Manager diorama
Scenario:Remote Manager uses Remote Client via LAN/WAN 23kb
SMDR Monitor
To run SMDR Monitor as a service use our SMDR Monitor Service Utility
SMDR Monitor Service Utility -
MonSvcSetup.exe is a self-extracting file. It contains TapitMonSvc.msi file
which allows you to run SMDR Monitor as a service on Windows 2000/2003/and XP
Professional PCs. This utility requires an SMDR Monitor version 4.0.7.4 or
newer. The version of your Monitor can be determined by selecting the
About menu on the SMDR Monitor. If needed, click
here to download the newest version of SMDR Monitor. To install, please
follow installation instructions in the
Readme file.
or, alternatively, follow the instructions below on how to setup Monitor as a
service using Microsoft Resource Kit
Running Monitor as
Service 72kb
TALITY
Tality Manual 479kb
INSIGHT
Insight
Manual 1,030kb
Copyright 2005 Trisys, Inc. All Rights Reserved.
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