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call recording for Voice over IP phone systems

Trisys Replay SIP is designed to record phone conversations taking place on SIP-based IP phone systems. It runs unobtrusively on your network, monitoring SIP and RTP (audio) traffic for desired calls, and converts them into call recordings. With Replay SIP installed, authorized users can easily access call recordings for quality assurance, regulatory compliance, dispute resolution and much more.
Replay SIP is available as:
  • 100% software solution (PC is provided by the client);
  • or, a turnkey solution including hardware:
    Tapit NOVA ezBOX Enhanced
    Can record up to 100 concurrent calls (use multiple units for larger installations)
    Stores over 70,000 hours of recordings.
Replay SIP Web user interface (via TAPIT NOVA Call Accounting software) allows password-protected remote access to calls recordings, and offers over 125 reports.
For large installations, multiple PCs with Replay SIP can run on the same (or distributed) network – supporting anywhere from 10 to thousands of SIP phones.
Click here to view Replay training

Replay SIP Brochure (PDF, 261Kb)
Features of Replay SIP:
REPLAY T1
REPLAY ATS
REPLAY ST
REPLAY RTP
REPLAY CSO
  • 100% software solution. No hardware to install or configure
  • Supports most SIP-based IP telephone systems
  • Web user interface (via TAPIT NOVA Call Accounting software) allows password-protected remote access to calls, and offers over 100 reports
  • Easily find recordings by date/time, Caller ID, dialed number, user, DNIS, call duration, extension, trunk, and more.
  • Download or e-mail recordings for future reference
  • Automatically archives recordings for future storage
  • Automatically deletes recordings at predetermined intervals
Minimum System Requirements:
  • Intel Core 2 Duo Processor
  • 2 GB of RAM (3 GB RAM Win 7 Pro/Win 2008)
  • Windows XP Pro SP3/2003/Win 7 Pro/2008
    (Win 2003/2008 server is required for 10+ concurrent users)
  • .NET 4
  • Network switch that supports bidirectional "port mirroring" (or a plain "hub")
  • Audio (RTP) must be un-encrypted
  • RS-232 port (if required for PBX interface)
  • 500 GB Hard Drive – 67,000 hours
  • 2 network cards
  • MS Internet Explorer 8
  • Windows PowerShell 1.0 (for XP Pro / 2003)
  • IIS (IIS 7 and higher requires IIS 6 compatibility enabled)
  • The PC used for listening to voice recordings must have a sound card.
 
 
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