Call Recording and TEM solutions from Trisys.


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Trisys - The best in call accounting and call recording solutions

STATION BASED

Replay ST works with most analog and digital telephone systems. It allows recording of telephone conversations directly to your PC for later retrieval by TAPIT Call Accounting reports. Our equipment is simple, effective and affordable. Replay ST recording solution runs on your PC without the need for any additional equipment. There are two components to Replay ST: a hardware interface component that connects your telephone to a USB port on your PC, and an easy to use Windows based application that records phone conversations.

Features of Replay ST:

Hardware and software easily installs on an individual PC or notebook
Recorded files may be stored on the local or network drive
Interface connects your telephone handset with your computer’s USB port, enabling you to record telephone conversations directly to a compressed .mp3 file
Saved files can be e-mailed as attachments and archived for future reference
Text notes may be added during playback of recorded files for easy access to important points of the conversation
User may select on-demand or voice activated recording
No external power supply – Replay ST is powered by USB port of your PC
The recorded files can be played or edited with any Windows sound recording application, including Windows Sound Editor
Replay ST can run silently in the system tray, recording all of your phone calls
Auto Archive\Delete facility: recorded information can be archived for permanent data storage or simply deleted.

Minimum System Requirements:

Replay Server PC

NOTE: Tapit Web Reports application has to be installed on the same PC prior to Replay Server Installation. Tapit Web Reports Readme

Pentium III
512 MB RAM
Windows 2000, XP Pro, 2003
Microsoft IIS 5 or later
100 GB of available disk space
Network Card
Replay uses approximately 9 MB of hard disk space for each hour of recorded conversation.
Therefore, adequate hard disk space has to be dedicated to store Clients voice files.

If default options are accepted during installation Replay stores Clients voice files on the same computer it resides.

Replay Client PC

Replay Server must be installed and configured. Replay Phone Interface device has to be connected to the telephone and the PC.

Pentium III
512 MB RAM
Windows XP
Dedicated USB port
1 GB of available disk space
Network Card
Replay Phone Interface (USB audio device supplied with software)

Note: the PC used for listening to voice recordings must have a sound card.

Installation Check List for Replay ST
How Replay ST Works
How to upgrade Replay ST to the newly purchased number of licenses, or to activate Replay DEMO.
Replay ST Server Manual
Replay ST Client Manual
Web Reports Update (for versions prior to 4.1.9.77.st, October 2007) for Replay ST users