P R O D U C T  U P D A T E S  -  TAPIT WEB REPORTS

TAPIT WEB REPORTS -  version 4.2.0.11 (for TAPIT EX MULTI-USER)

PLEASE DO NOT USE THIS UPDATE WITH REPLAY RECORDING SOFTWARE.
For Replay related upgrades go to the Replay page and select the appropriate type of recording software depending on which Replay (ST, T1 or ATS) you've purchased.

To use Tapit Web Reports version 4.2.0.11 you need to have TAPIT EX Multi-User installed and working

Following issues have been corrected:

• User with limited permissions, in case there is only one client entered into TAPIT, has an option to select ALL from Client list.
  This option was missing prior to version 4.2.0.11 but only in case of user with limited permissions and only one client entered into TAPIT.
• Phone Number column is displayed correctly on the extension detail reports printed to file (ver 4.1.9.75).
• Permission settings persist even if physical path(s) of Tapit Database(s) changes (ver 4.1.8.3 and up).
• Versions 4.1.7 and 4.1.7.1 distributed with 4.1.7 TAPIT CD
  In case there was only one client in TAPIT - the reports would run only for this client.
• Java script "Object Required" error when attempting to run reports.
• Permissions issue - when refreshing the Web Reports filter screen - has been corrected.
• Caller Id reports are filtered to display incoming calls as well as incoming transferred calls.
• The issue (found only in version 4.1.5.02) in display of the "Number Dialed" field in detail reports is corrected.
• Run-time error 6 Overflow error when using Print to File option to print large volumes of data to a file.

Download Instructions - Tapit Web Reports ver. 4.2.0.11

Upgrading:

If you have a version prior to Tapit Web Reports 4.1.5.0 (versions prior 4.1.5.0 were distributed on TAPIT EX CDs 4.1.4 and ealier) installed on your computer, uninstall it using the Start/Tapit Web Reports/Uninstall Tapit Reports option prior to a new Tapit Web Reports installation.

If you are upgrading 4.1.5.0 or later version (TAPIT EX CD 4.1.5 and later) of Tapit Web Reports You can simply run new installation without uninstalling. Old files will be updated. However, if want to uninstall and are using the permissions feature then YOU HAVE TO BACK-UP the permissions database first. If you neglect to do this, uninstalling will delete your permission settings - for more information on installation see Readme file, the Upgrading TAPIT Web Reports ver. 4.1.5 and higher topic of the Upgrading TAPIT Web Reports section.


1. TAPIT_WEB_420_11.exe is a self-extracting file. It contains Tapit Web Reports installation files.
   
2. Download TAPIT_WEB_420_11.exe file using the link below.
   Save TAPIT_WEB_420_11.exe to the disk on your computer.
3. Open the folder where TAPIT_WEB_420_11.exe resides and double-click on it to open the self-extractor screen.
4. Enter the appropriate path to unzip. Click on Unzip.
5. Go to the folder where unziped files reside. Open and print the Readme file (this file is provided in text, Acrobat Reader and Microsoft Word formats) or click here to open the Readme file in Acrobat Reader format.
6. Double click on TapitReps.EXE file. The installation screen appears.
7. Follow installation instructions from the Readme file.
   
   Note:
   The Internet Information Services (IIS) permissions have to be set properly.
   You will be asked to provide the user account information during installation. This account will be used by IIS to run Tapit Web Reports and it needs Full Control permissions to the local TapitWeb folder (where Tapit Web Reports have been installed) and its subfolders as well as TAPIT database folder. If required you can change the account settings after installation either via provided Tapit Web Config utility or manually in IIS (refer to Readme, section: "Changing IIS permissions").
   If the appropriate permissions are not set Tapit Web Reports will not function.

Support Files (System.zip):

Download and install 'Support Files' only if prompted by the Tapit Web Reports Installation program.

• mdac_typ.exe - Microsoft Data Access Components (http://www.microsoft.com/data/)
  MDAC 2.7 SP1 (2.71.9040.2), May 2003
• Jet40SP3_Comp.exe ( install after for MDAC 2.6 ) - MS Jet Service Pack 3
• scr55en.exe - Windows Script 5.5 (5.0.2919.6304) (http://msdn.microsoft.com/scripting/) to be used with Windows NT
• scripten.exe - to be used with Windows 2000
• Msvbvm60.dll (to install run file Msvbvm60.inf) - MS Visual Basic Virtual Machine 6.0 Service Pack 5

Support Documents (Acrobat Reader format):

Readme
Tapit Web Reports requirements and troubleshooting information