4 Criteria for a Hosted Call Center Solution

Managers should seek a complete hosted solution - one that includes all necessary call center management features.

By | November 11, 2015|Categories: Call Center Management|Tags: , , |

Are You Sure Your Call Center is HIPAA Compliant?

Ensure that your call center is in fact HIPAA compliant, not only to protect the legitimacy of the call center but the privacy of the patients and clients with whom you do business.

By | June 26, 2015|Categories: Call Center Management|Tags: , , , , |