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TAPIT EX: CALL ACCOUNTING


TAPIT EX Call Accounting and reporting Features :
  • Depending(!) on your telephone system, TAPIT EX now supports additional fields: IP addresses, multiple extension fields, multiple trunk fields, on-hold duration, ring duration, DNIS field and more.
  • New special reports (i.e. abandoned calls, on-hold time and ring time reports).
  • Transferred Call and Station to Station reporting.
  • DNIS reporting.
  • Voice over IP call reporting.
  • Tapit Web Reports (included with TAPIT EX Multi-User version) - enables users to view reports on the Internet.
  • Trunk Analysis Reports (part of TAPIT Web Reports) consist of: All Trunks Busy, Daily Trunk Status, Peak Hour Activity by Trunk, Trunk Group Summary by Hour/Date, Trunk Summary by Hour/Date, Trunk Detail Activity by Date/Hour. To view Tapit Web Reports demo click here.
  • TAPIT EX and TAPIT Remote Manager can process text files multiple times
    a day.   When working with Remote Manager user can create consolidated reports on 30 most active extensions, account codes or telephone numbers.
  • Incoming calls pricing option.
  • TAPIT Pricing has the ability to price DNIS, IP Address and Trunk records.
  • The Systems Parameters screen is expanded to make the application tune up easier.
  • Dialing Patterns accommodates DNIS numbers, Authorization Codes and Matter Codes.
  • TAPIT CDR Loader – provides TAPIT EX with the ability to integrate with
    PC-based systems such as Altigen, 3Com, Avaya IP Office and others.
Other Features:
  • TAPIT EX interfaces with telephone systems that send the SMDR via serial cable, IP connection, or to a file.
  • NO SMDR Alarm - notifies users there is an interruption
    in a call data flow.
    The NO SMDR Alarm application also tracks up to 8 phone numbers and triggers the alarm when any of them is dialed.
    Click here for the update information.
    Click here to open the NO SMDR Alarm help file in the Adobe Acrobat format.
  • Remote Client Collection Software for SMDR/CDR Data
    (For Remote Manager WAN Applications) - replaces buffer box.
  • Remote Manager supports up to 100 remote locations.
  • New TAPIT "Special" Reports.
  • New pricing features.
  • Real-time data collection
  • Supports all telephone systems with CDR/SMDR output capabilities
  • Multi-user support version available (Up to 255 users)
  • Call editing capability
  • Capable of processing 7 digit numeric extensions / 8 digit alpha-numeric trunks
  • Automatic Report Scheduler
  • Numeric Caller ID reporting
  • Export to time and billing packages
  • Support for Client Account or User Authorization codes
  • Multiple extension per User
  • E-mail reports in Text, Rich Text and Hypertext (HTML) file formats
  • Save reports to HTML files to publish on your Web site
Minimum System Requirements:
  • PentiumTMIII based PC
  • 512MB RAM (2GB RAM in case of MS Vista)
  • MicrosoftTM Windows 98/ NT/ 2000/ XP Professional/ 2003/ Vista Business
  • 250 MB free disk space
  • Network Card
  • CD-ROM Drive
  • One RS232 port connection to the PBX® SMDR port
  • Printer driver must be installed on your system
  • Power Management feature of your system must be disabled
Downloadable DEMO (30 Day Trial) Version
This file will extract to a folder C:\TrisysCD. Please view Readme.txt and run Startup.exe from that folder to install the Tapit EX Demo version. This is a full Trisys Software CD image. This file will extract to a folder C:\TrisysCD. Please view Readme.txt and run Startup.exe from that folder to install Trisys software.
Sample Reports
View, Print and/or Download Sample Reports from Tapit EX
End User Training Presentations
End User Training is now available in the form of an MS PowerPoint® presentation slide show which is viewer paced and is narrated to provide the most content in the smallest package.
To download and install to the computer you are currently on click EUT and then click Open. To download and install on a separate computer click EUT and then click Save. The saved file, EUT.exe, can then be copied to another computer and installed there by running EUT.exe. The presentation will install to the C:\Tapitw32\Eut\ folder. To run the presentation, after the first time, open Eut.htm.
Demos
TapitEX is an MS PowerPoint® presentation slide show recommended for PC's with above average to fast connection speeds (ISDN / T-1). May require MS PowerPoint® Viewer available here.
Related Software Links
Software Technology
 
Sample Reports
Manual
View Demo
Download Demo
Power Point Viewer
TAPIT Release History

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