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TAPIT EX Call Accounting and reporting Features : |
- Depending(!) on your telephone
system, TAPIT EX now supports
additional fields: IP addresses, multiple
extension fields, multiple trunk fields,
on-hold duration, ring duration, DNIS
field and more.
- New special reports (i.e.
abandoned calls, on-hold time and ring
time reports).
- Transferred Call
and Station to Station
reporting.
- DNIS reporting.
- Voice over IP call reporting.
- Tapit Web Reports (included
with TAPIT EX Multi-User version) -
enables users to view reports on the
Internet.
- Trunk Analysis Reports (part
of TAPIT Web Reports) consist of: All
Trunks Busy, Daily Trunk Status, Peak
Hour Activity by Trunk, Trunk Group
Summary by Hour/Date, Trunk Summary
by Hour/Date, Trunk Detail Activity
by Date/Hour.
To
view Tapit Web Reports demo click here.
- TAPIT EX and TAPIT Remote
Manager can process text files multiple
times
a day. When working with
Remote Manager user can create consolidated
reports on 30 most active extensions,
account codes or telephone numbers.
- Incoming calls pricing option.
- TAPIT Pricing has the ability
to price DNIS, IP Address and Trunk
records.
- The Systems Parameters screen
is expanded to make the application
tune up easier.
- Dialing Patterns accommodates DNIS
numbers, Authorization Codes and Matter
Codes.
- TAPIT CDR Loader – provides
TAPIT EX with the ability to
integrate with
PC-based systems
such as Altigen, 3Com, Avaya IP Office
and others.
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Other Features:
- TAPIT EX
interfaces with telephone systems that send the SMDR via serial cable, IP connection, or to a file.
- NO SMDR Alarm - notifies users
there is an interruption
in a call data flow.
The NO SMDR Alarm application also tracks
up to 8 phone numbers and triggers the
alarm when any of them is dialed.
Click
here for the update information.
Click
here to open the NO SMDR Alarm help
file in the Adobe Acrobat format.
- Remote Client Collection Software
for SMDR/CDR Data
(For Remote Manager WAN Applications)
- replaces buffer box.
- Remote Manager supports up to 100
remote locations.
- New TAPIT "Special" Reports.
- New pricing features.
- Real-time data collection
- Supports all telephone systems with
CDR/SMDR output capabilities
- Multi-user support version available
(Up to 255 users)
- Call editing capability
- Capable of processing 7 digit numeric
extensions / 8 digit alpha-numeric trunks
- Automatic Report Scheduler
- Numeric Caller ID reporting
- Export to time and billing packages
- Support for Client Account or User
Authorization codes
- Multiple extension per User
- E-mail reports in Text, Rich Text
and Hypertext (HTML) file formats
- Save reports to HTML files to publish
on your Web site
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| Minimum
System Requirements:
- PentiumTMIII
based PC
- 512MB RAM (2GB RAM in case of MS Vista)
- MicrosoftTM
Windows 98/ NT/ 2000/ XP Professional/ 2003/ Vista Business
- 250 MB free disk space
- Network Card
- CD-ROM Drive
- One RS232 port connection to the PBX®
SMDR port
- Printer driver must be installed on
your system
- Power Management feature of your system
must be disabled
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| Downloadable
DEMO (30 Day Trial) Version
This file will extract to a folder C:\TrisysCD.
Please view Readme.txt and run Startup.exe
from that folder to install the Tapit EX
Demo version.
This is a full Trisys Software CD image.
This file will extract to a folder C:\TrisysCD.
Please view Readme.txt and run Startup.exe
from that folder to install Trisys software.
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Sample Reports
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End User Training Presentations
End User Training is now available in the form of an MS PowerPoint® presentation slide show which is viewer paced and is narrated to provide the most content in the smallest package.
To download and install to the computer you are currently on click EUT and then click Open. To download and install on a separate computer click EUT and then click Save. The saved file, EUT.exe, can then be copied to another computer and installed there by running EUT.exe. The presentation will install to the C:\Tapitw32\Eut\ folder. To run the presentation, after the first time, open Eut.htm.
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Demos
TapitEX is an MS PowerPoint® presentation slide show recommended for PC's with above average to fast connection speeds (ISDN / T-1). May require MS PowerPoint® Viewer available here.
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Related Software Links
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