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Tapit NOVA will analyze all of your telephone activity to help you:
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- Control costs
- Increase productivity
- Identify fraudulent use
- Better manager personnel
- Allocate cost to various cost centers
- Generate additional revenue
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NOVA supports the following PBX platforms: 3COM, Alcatel, Allworks, Asterisk, Avaya, Cisco, Comdial, ESI, Inter-tel, Iwatsu, Mitel, NEC, Nortel, Samsung, Shoretel, Siemens, Tadiran, Toshiba, Vodavi, and many others...
This product is implemented using industry standard ASP.NET and SQL Server. Running as a Windows service, TAPIT NOVA stores the call record information generated by your phone system in a SQL database, and lets you recall it in your choice of report formats, providing you with vital information to better manage your business.
Click here to view Tapit Nova training.
TAPIT NOVA is also offered as a turnkey, hardware and software solution.
Click here to see more information about TAPIT NOVA ezBox.
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TAPIT NOVA Features:
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- NEW Alerts - TAPIT Nova can be configured to notify about:
 a user completing a 911 call
Tapit Nova not receiving any SMDR data
Tapit NOVA calls database getting full
a user dialing a specific phone number and more...
- 100% Web user interface
- SQL Server database
- Customizable Report Dashboard
- Real-time data collection
- Flexible Report Scheduler
- ANI / Caller ID Deluxe reporting
- DNIS campaign tracking
- Automatic report emailing
- Unlimited Supervisors with restrictions-based access
- Automatic Archive
- Export to time and billing packages, spreadsheet or text file
- Flexible call record editor
- Built-in flexible pricing editor
- Supports Client Account and Matter Codes
- User Authorization Codes
- Tracks Ring time, On-hold time and Abandoned calls
- Ability to add searchable text to specific calls
- Multi-User and Multi-Site support.
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| The following software is required prior to installing TAPIT NOVA:
- Adobe PDF Reader
- MS .NET Framework 3.5 SP1 (for XP Pro / 2003)
- Windows PowerShell 1.0 (for XP Pro / 2003)
- IIS( IIS 7 and higher requires IIS 6 compatibility enabled)
- SQL Server Express (installed automatically from TAPIT NOVA DVD)
- Your SMTP server configuration information MUST be available BEFORE you proceed with installation of Tapit NOVA
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| Minimum
System Requirements:
A dedicated PC with:
- Intel Core 2 Duo processor or AMD equivalent
- 2 GB of RAM (3 GB for Win 7 / Win 2008)
- Network Card
- RS-232 port (if required for PBX interface)
- 250 GB hard disk
- minimum 80 GB free disk space on drive C:
- MicrosoftTM
Windows XP Pro SP3, Windows 7 Pro, 2003 (32-bit), 2008 R2
(Win 2003 64-bit is not supported;
Win 2003/2008 required for 10+ concurrent users)
- MS Internet Explorer 7
- Monitor resolution 1024 x 768
- Internet access
- DVD Drive
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| Tapit NOVA DVD Image
The above download is a zip file containing full Tapit NOVA DVD image.
- Please save the zip file to a local drive on your hard drive (C:, D:, or E: , etc.) - not a mapped drive, or a network share.
- Save the downloaded file into a folder C:\TrisysDownloads (or a folder with similar name - no spaces or any other unusual characters (except '-' and '_') allowed in the folder name).
- Unzip and run StartupN.exe to install Tapit NOVA. Please view ReadMeFirst.pdf and TapitNOVAManual.pdf for installation prerequisites and instructions.
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| Brochure
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| Help Documents
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