The Best In Call Recording and Call Accounting Solutions.
First call resolution is the holy grail of call center performance, and the right call recording software can promote higher and more consistent rates.
Read these three ways in which call center leaders can harness the power of the upsell on a regular basis.
Quality assurance is rooted in a commitment to improvement in every aspect of the call center.
Call recording helps decision-makers to be more accountable for what happens in customer interactions, paving the way for smart investments.
Through the use of call recording technology and well-aligned metrics, optimization is well within reach.
We’ve been the leaders in Call Recording & Call Accounting solutions for over 20 years
but don’t take our word for it, download your free version today!
Check out the many features & user friendly dashboard to understand why our users have enjoyed using our software and haven’t implemented another solution since!
Runs as a Service
Videos & Learning Center For Additional Support
Effortless Search & Retrieval
Tons of Options to Customize Features
Hassle Free Call Recording.
A 360-degree view, 100% of the time.
When it comes to adhering to regulatory compliance standards, Replay Call Recording offers cradle-to-the-grave benefits. With options to record full time or on-demand and an easy to use archive facility, it’s simple to listen-in live or retrieve records to validate compliance activity, resolve verbal conflict and manage workforce efficiency.
Read More About Replay Call Recording >
Our Call Accounting software will provide usable metrics that help inform business decisions and refine company processes.
It increases productivity of employees while allowing you to better manage personnel and uncover additional revenue.
Because Your Business Is Never Stagnant.
We understand your organization is always transforming, and your requisites won’t always be the same depending on what your’re trying to achieve.
That’s why our Call Recording and Call Accounting are efficient and flexible in helping address your needs, with the click of a button. Regardless how big or small your demands, Trisys solutions are here to evolve with your goals and success in mind.
And, Guess What?
You Can Upgrade Your Existing Call Accounting System!Continue ReadingContinue Reading
Loaded with awesome features, new navigation elements, advanced options, & much more! Learn about the differences between our legacy Call Accounting solution Tapit EX & our flagship system Tapit NOVA, and how these incredible new components can further strengthen your organization!
What Are Your Business Needs?
Measure Performance & Activity
Manage Employee Productivity