Trisys Product Portfolio

For over 30 years, we’ve been the leader in call monitoring products, bringing SMB and Enterprise organizations easy-to-use, cost effective, business intelligence tools.

We enable organizations to generate productivity gains, realize savings, and increase return on investment. We offer a variety of solutions for both call recording and call accounting that are ideal for any industry. Additionlly, every Trisys product is scalable to evolve with your business needs.

Real-Time Products

TapitRT is a real-time software specifically designed to track all call activity and events. With over 30 metrics, TapitRT is perfect for increasing customer service levels and employee productivity, reducing abandoned call rates, hold or queue times, and much more.
It’s ideal for companies with heavy call volumes like support or call centers, utilized by every business vertical – although a call center is not required!
To TapitRT
A tool with all the KPI metrics you’ll ever need!
Learn More About Performance Management
Robust and easy to use, TapitRT is an effective software.
Continue Reading About Call Center Software

Call Recording Products

Our “cradle to grave” call recording helps companies with regulatory compliance, reduced liability, improved efficiency, and improved quality of service. Plus, all our Call Recording systems compatible with any telephone configuration!

Click here to continue reading about our Call Recording features and benefits in detail.

Replay VoIP is designed to work with SIP trunks or any IP telephone.
To Replay VoIP
Replay T1 is designed to record voice activity over T1 PRI/RBS trunks.
To Replay T1
Replay ATS is specifically designed to record calls over analog trunks or stations.
To Replay ATS
Replay ST works with any telephone system and records directly to your PC with minimal hardware.
To Replay ST

Call Accounting Products

Call Accounting is a necessary product in business call control for a number of reasons. It increases productivity of employees while allowing you to better manage personnel and uncover additional revenue. Our Call Accounting software will provide usable metrics that help inform business decisions and refine company processes.

Click here to learn more about our Call Accounting features and benefits in detail.

TapitNOVA capabilities enable you to improve your organization and will help your company run more smoothly and increase revenue.
To Tapit NOVA
TapitNOVA ezBox is a turnkey system and all the hardware you need. Ready to run right out of the box, it’s our plug-and-play solution!To Tapit NOVA ezBox
Tality is a flexible and highly customizable call accounting tool that will cost each of your calls based on criteria you define. Compatible with any Property Management System!To Tality

Supplementary Products

If you’re looking to boost your systems capabilities, we offer add-on utilities focused on boosting your system! Trisys supplementary modules expand system applications with functions to enhance the program for users. Plus, they seamlessly integrate with any Trisys product for ultimate call monitoring!

The Remote Manager is best for companies with two or more locations. It collects data from up to 200 remote sites, depositing information into a centralized call repository. Users can track, manage and analyze call activity with ease.
To Remote Manager

Legacy Products

Click here to view legacy products and related documentation of retired items.

Find information on upgrading to our current solutions such as TapitNOVA and TapitRT; or search the SMDR format database for manufacturer compatibility details.

A series of product information, technical documents, & more.Continue to Tapit EX
This timeline documents the Tapit EX versions release dates & additional features.Visit Tapit EX Timeline
We no longer offer updates or support on legacy systems. Learn the differences and experience new features, when you upgrade.Learn More
It is important to note that some formats go by the original manufacturer. View the format reference list.
To SMDR Format Database