One of the differences between Tapit EX and Tapit NOVA is that the utilities that replaced the SMDR Monitor and Trisys IP Collector both run as services. As such, they have no visual component and instead run in the “background”.
The SMDR Service Manager and Trisys IP Collector for NOVA screens that you see are purely configuration screens and do not have to remain running in order to collect data. A side effect of this change is by default you do not normally see the SMDR data flowing as you did with the Tapit EX utilities.
If you wish to see this data for testing purposes: for COM Port SMDR, go to the SMDR Service Manager and select test->Start Monitor. This will stop the service and start an SMDR Monitor similar to the Tapit EX version. Note this Monitor will collect data a s the service will but if the machine is logged off, it will close down.
For the IP collector, while there is a configuration screen, it also runs as a service. However, if you wish to see live data, go to Start->Programs->Tapit NOVA->IP Collector. On the configuration screen that comes up, you will see a row of information about the location that has been set up. Double click anywhere on this line and it will bring up a window with the settings for this location. On this Window, double click on the word Status and a real time window should open that will show data.