Trisys Inc. for Debt Collections
When it comes to Debt Collection, no one offers cradle-to-grave recording solutions for negotiating collections related pitfalls like Trisys Call Recording.
Trisys Call Recording can help debt collection agencies maintain best practices in every facet of their business. Companies can document incoming and outgoing calls with Tapit NOVA Call Accounting to monitor employee productivity, verify calls, identify telephone abuse and allocate costs for billing.
Supervisors can use reports to determine peak activity hours enabling them to adjust tasks, scheduling and staffing for increased productivity of internal management.
Create an unlimited number of users with permission based access.
Multi-Site Capabilities: Unified Solutions
With Trisys, you can integrate your various offices telecommunications environment into a unified telemanagement system. Our supplementary tool, Remote Manager, enhances your systems capabilities and collects data from virtually any location!
With Replay Call Recording, debt collection professionals can monitor employee calls for quality assurance and dispute resolution. Moreover, recordings can be watermarked which provides irrefutable evidence should false claims escalate to potential litigation. These are just a few of the many benefits offered by Trisys call accounting and call recording products.
Improve service and relations between debt collectors, consumers and businesses.
The ability to review conversations helps managers ensure their employees comply with regulatory and client requirements governed by groups such as the FCC or FDCPA.
Archived voice records can be easily retrieved and reviewed to settle disputes or combat false allegations if they occur.