Call Recording

Tightly integrated with our flagship software Tapit Call Accounting, Replay Call Recording offers unparalleled ease of use in searching, finding, and managing records at a price affordable to any business.

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Never Lose A Single Feature

 

  • Browser Based Interface
  • Recordings can be played, downloaded or emailed as attachments
  • Works on switched or hub-based Ethernet networks
  • Advanced role-based security
  • Optional encryption of recordings
  • Tracks Ring Time, On-Hold Times, Abandoned Calls And Many More
  • Call recordings are saved as .WAV files
  • Built-in easy auto-archive and auto-backup functionality for recordings
  • Flexible storage for recordings (local/network drive or NAN/SAN)
  • Ability to pause and restart recording during conversations
  • Text notes may be added during playback of recordings, allowing alternative search capabilities by entire or partial words
  • Automated cataloging and centralized voice repository
  • Automated archiving and deleting of recordings
  • Supports Client Account and Matter Codes

Effortless Retrieval: Custom Search Filters Have No Limits

With the most comprehensive and flexible search facility in the industry, Tapit Call Accounting gives you limitless potential to customize search filters. Easily create unique filters using the tools we provide. Add searchable text, tags, or call filters to specific calls for simple categorization and quicker recovery.

Tapit together with Replay Call Recording makes producing desired reports and accessing call records, seamless.

Easy Compatibility

The Replay product suite delivers high quality digital recordings in practically every possible telephony configuration.

Supplementary Modules to Boost System Capabilities

Remote Manager

Call repository for companies with two or more locations looking to maintain multi-site call monitoring.

Continue to Multi-Site Call Monitoring >

See How Replay Call Recording is seamlessly integrated and accessed through our Tapit Call Accounting software

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