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  • 4 Essential Call Center Metrics
    Gallery

    4 Essential Call Center Metrics

4 Essential Call Center Metrics

Through the use of call recording technology and well-aligned call center metrics, workforce optimization is well within reach.

By Trisys Inc.|2017-08-22T18:15:53-05:00August 13, 2015|Categories: Call Center Management|Tags: customer success, first call resolution, metrics, ROI, workforce optimization|
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  • Use Call Recording to Improve Marketing ROI and Customer Loyalty
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    Use Call Recording to Improve Marketing ROI and Customer Loyalty

Use Call Recording to Improve Marketing ROI and Customer Loyalty

Using Replay call recording from Trisys​, helps ensure that your company is getting the most ROI for various marketing campaigns.

By Trisys Inc.|2017-08-22T18:15:53-05:00July 20, 2015|Categories: Call Recording|Tags: customer success, marketing, replay call recording, ROI, sales|
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  • Optimize the Workforce and Increase Revenue
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    Optimize the Workforce and Increase Revenue

Optimize the Workforce and Increase Revenue

Our call monitoring products are invaluable to guard against lost revenue, productivity, unnecessary telephone costs. Learn more about WFO and increasing your revenue.

By Trisys Inc.|2017-08-22T18:15:54-05:00May 26, 2015|Categories: Call Accounting, Call Recording|Tags: productivity, ROI, workforce optimization|
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  • Call Center Agent
    Tapit NOVA ezBox Turnkey Call Accounting
    Gallery

    Tapit NOVA ezBox Turnkey Call Accounting

Tapit NOVA ezBox Turnkey Call Accounting

Tapit NOVA software and the ezBox turnkey are considered the most effective call accounting products on the market today. Additionally, they help business reduce overall expenses and run more efficiently.

By Trisys Inc.|2017-08-22T18:15:55-05:00May 8, 2015|Categories: Call Accounting|Tags: fraud, productivity, ROI, workforce optimization|
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Contact Trisys Inc:

Address: 187 Columbia Tpk, Suite 484, Florham Park NJ 07932

Phone: 973-360-2300

Fax: 973-360-2222

Email: general@trisys.com

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