4 Essential Call Center Metrics

Through the use of call recording technology and well-aligned call center metrics, workforce optimization is well within reach.

By | August 13, 2015|Categories: Call Center Management|Tags: , , , , |

Use Call Recording to Improve Marketing ROI and Customer Loyalty

Using Replay call recording from Trisys​, helps ensure that your company is getting the most ROI for various marketing campaigns.

By | July 20, 2015|Categories: Call Recording|Tags: , , , , |

Optimize the Workforce and Increase Revenue

Our call monitoring products are invaluable to guard against lost revenue, productivity, unnecessary telephone costs. Learn more about WFO and increasing your revenue.

By | May 26, 2015|Categories: Call Accounting, Call Recording|Tags: , , |

Tapit NOVA ezBox Turnkey Call Accounting

Tapit NOVA software and the ezBox turnkey are considered the most effective call accounting products on the market today. Additionally, they help business reduce overall expenses and run more efficiently.

By | May 8, 2015|Categories: Call Accounting|Tags: , , , |