4 Essential Call Center Metrics

Through the use of call recording technology and well-aligned call center metrics, workforce optimization is well within reach.

By |August 13, 2015|Categories: Call Center Management|Tags: , , , , |

Use Call Recording to Improve Marketing ROI and Customer Loyalty

Using Replay call recording from Trisys​, helps ensure that your company is getting the most ROI for various marketing campaigns.

By |July 20, 2015|Categories: Call Recording|Tags: , , , , |

How Much Can Replay Call Recording Benefit Your Business?

Your employees are a vital part of your overall success as a company. Wouldn't it be valuable, if not imperative, to know exactly how your brand is being delivered to your customers?

By |May 19, 2015|Categories: Call Recording|Tags: , , , |