Let Call Recording Guide Your Customer Experience Strategy

A strong customer experience is more critical than ever before, as consumer expectations have skyrocketed in light of digital advancement.

By | September 3, 2015|Categories: Call Recording|Tags: , , , , |

Accelerate Decision-Making with Real-Time Analytics

Here's a closer look at the power of real-time analytics and how to take full advantage of its potential.

By | August 28, 2015|Categories: Call Accounting|Tags: , , , , , , , |

Identify and Capitalize on Upsell Opportunities

Learn how call center management uses call recording optimize the workforce to identify and capitalize on upsell opportunities on a regular basis.

By | August 24, 2015|Categories: Call Recording Software|Tags: , , , |

Use Call Recording to Improve Marketing ROI and Customer Loyalty

Using Replay call recording from Trisys​, helps ensure that your company is getting the most ROI for various marketing campaigns.

By | July 20, 2015|Categories: Call Recording|Tags: , , , , |