How To Pick The Ideal Cloud-Based Call Recording Software

Consider these key points when searching for a hosted solution and see why Trisys offers the ultimate cloud-based call recording software.

Record and Analyze to Maximize First Call Resolution

Record and analyze to maximize first call resolution. Using the right call recording software can promote higher and more consistent FCR rates.

4 Essential Call Center Metrics

Through the use of call recording technology and well-aligned call center metrics, workforce optimization is well within reach.

By |August 13, 2015|Categories: Call Center Management|Tags: , , , , |

Optimize the Workforce and Increase Revenue

Our call monitoring products are invaluable to guard against lost revenue, productivity, unnecessary telephone costs. Learn more about WFO and increasing your revenue.

By |May 26, 2015|Categories: Call Accounting, Call Recording|Tags: , , |

How Much Can Replay Call Recording Benefit Your Business?

Your employees are a vital part of your overall success as a company. Wouldn't it be valuable, if not imperative, to know exactly how your brand is being delivered to your customers?

By |May 19, 2015|Categories: Call Recording|Tags: , , , |

Tapit NOVA ezBox Turnkey Call Accounting

Tapit NOVA software and the ezBox turnkey are considered the most effective call accounting products on the market today. Additionally, they help business reduce overall expenses and run more efficiently.

By |May 8, 2015|Categories: Call Accounting|Tags: , , , |