How To Pick The Ideal Cloud-Based Call Recording Software

Consider these key points when searching for a hosted solution and see why Trisys offers the ultimate cloud-based call recording software.

What to Expect from a Cloud-Based Call Recording Deployment

Here are four things to expect when launching a cloud-based call recording deployment.

By |October 6, 2015|Categories: Call Recording|Tags: , , , , |

Decrease Risk and Manage Fraud in Financial Call Centers

With Trisys call recording solutions, call center management and agents will be able to decrease risk and manage fraud in financial call centers.

How to Increase Collections Revenue with Call Recording

If a revenue collection agency keeps improvement aspects in mind, then it's very likely it will be able to increase collection rates, but only if an organization uses the correct set of tools, such as Replay Call Recording.

Understanding US Call Recording Laws

Not only is it important to adhere to state and national call recording laws for the sake of integrity of a given call center, but it's a matter of decency.

By |June 29, 2015|Categories: Call Recording|Tags: , , , |

Are You Sure Your Call Center is HIPAA Compliant?

Ensure that your call center is in fact HIPAA compliant, not only to protect the legitimacy of the call center but the privacy of the patients and clients with whom you do business.

By |June 26, 2015|Categories: Call Center Management|Tags: , , , , |