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So far Trisys Inc. has created 29 blog entries.

How to Increase Collections Revenue with Call Recording

If a revenue collection agency keeps improvement aspects in mind, then it's very likely it will be able to increase collection rates, but only if an organization uses the correct set of tools, such as Replay Call Recording.

Do You Have the Right Tools to Mitigate Call Center Workflow Issues?

Here are two examples of how call center supervisors can bolster agent productivity using the right tools to mitigate call center workflow issues.

How Can You Better Lead Your Call Center?

As a leader in a call center setting, you need to figure out how to lead your team so they not only satisfy their quotas, but so that they are satisfied and proud in their own work.

Are You Sure Your Call Center is HIPAA Compliant?

Ensure that your call center is in fact HIPAA compliant, not only to protect the legitimacy of the call center but the privacy of the patients and clients with whom you do business.

By | 2017-08-22T18:15:53+00:00 June 26, 2015|Categories: Call Center Management|Tags: , , , , |

Call Accounting is a Necessity in the Hospitality Industry

Along with specific permits and tax forms, those venturing into the hospitality industry need to have a proper call accounting system, such as Tality Call Accounting from Trisys.

By | 2017-08-22T18:15:54+00:00 June 15, 2015|Categories: Call Accounting|Tags: , , , , |

How Much Can Replay Call Recording Benefit Your Business?

Your employees are a vital part of your overall success as a company. Wouldn't it be valuable, if not imperative, to know exactly how your brand is being delivered to your customers?

By | 2017-08-22T18:15:54+00:00 May 19, 2015|Categories: Call Recording|Tags: , , , |